John Lambie
Founder of Dextr

Dextr is pretty awesome, but it’s not perfect…YET.

That’s because the app is still in development. It takes a long time to refine an app that has to work perfectly with thousands of other apps and on hundreds of different devices.

The Dextr Development Team is working hard to permanently solve bugs.  They will be fixed by the next version release.

On this page you will find information on how to fix some bugs we are aware of in the current version.

Issues with 3rd Party Apps

Sometimes you may experience some issues when using Dextr Keyboard with 3rd party apps such as Polaris, Microsoft OneNote, Olive Office or Kingsoft. Problems may be:

  • Auto Capitalization after full stop is not working.
  • Spacing issues between 2 words, like this: “Hellothere”.
  • Words are duplicated after tapping a word suggestion, like this: “hellohello”.
  • Other weird behavior when tapping suggestions.

How to fix:

To avoid such issues, disable Dextr Keyboard’s suggestion bar when using the listed 3rd party apps. Here’s how:

  1. Go to Dextr Settings: If your Dextr keypad is open, “Settings” is found on the punctuation screen or long press the left spacebar to go directly to Dextr Settings.
  2. Turn OFF the Suggestion bar: on Settings, tap “Suggestion bar: On” and select Off. Press OK.

Responsiveness Issues

You may experience responsiveness issues when installing 2 or more dictionaries. Problems may occur:

  • When typing a group of random characters not saved on the dictionary (e.g. Fghsdfdhdf).
  • When composing a message: there may be a lag between pressing a letter and it appearing.
  • When typing a sentence the final characters appear simultaneously after a lag.

How to fix:

  1. Avoid installing more than 2 dictionaries when using Dextr Keyboard.
  2. Disable the Suggestion Bar.

Crashes and Hangs

A crash is what happens when Dextr closes or quits unexpectedly.
If Dextr is open but won’t respond to any of your actions, that is called a hang.

How to fix:

Change the default keyboard to another keyboard and then reselect Dextr.

  1. Go to your Device Settings > Application Manager > Dextr Keypad
  2. Tap “Force Stop” then tap “OK”
  3. Go back to the compose message screen and change the default keyboard to Dextr

Word Suggestion Bug

You may experience messed up word suggestions or word suggestions not relevant to the words you typed.

How to fix:

Change the default keyboard to another keyboard and then reselect Dextr.

  1. Go to your Device Settings > Application Manager > Dextr Keypad
  2. Tap “Force Stop” then tap “OK”
  3. Go back to the compose message screen and change the default keyboard to Dextr

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